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Privacy Policy
This page summarizes how VZFLO handles account, billing, phone, and assistant configuration data.
Information we collect
We collect account details, workspace settings, phone-number selections, billing events, assistant configuration, call metadata, transcripts, and recordings when those features are enabled.
How information is used
We use this information to create accounts, configure agents, route calls, show analytics, process payments, meter credits, and support customer workflows.
Service providers
VZFLO relies on providers such as Supabase, Stripe, Twilio, Vapi, and AI or voice vendors to deliver the service. Those providers may process data needed for authentication, payments, telephony, voice calls, transcripts, and infrastructure.
Call data
Call recordings, transcripts, and logs may contain caller names, phone numbers, service needs, appointment details, and other business information. You should only collect information that is appropriate for your business and callers.
Contact
For privacy questions or data requests, contact the VZFLO account owner or support channel associated with your workspace.